Question for helping to troubleshoot decryption

GnuPG Help
1

I’m able to open kleopatra and decrypt a file under the service account.

We have a command line which has always been working which works at decrypting these files. Starting yesterday the command line failed through our server with a generic error message.

When I remote into the server on the service account and run the command line it just sits there forever. The command line has no response at all.

When I run the same command line on a different server it decrypts the file as expected.

any ideas on how I can troubleshoot this?

2

Hi @iamcpc,

you can always run gpg with the parameters -v (verbose) -vvv (even more verbose) to get more information.

If it suddenly started not to work it sounds like something has changed on the server which leads to the problem. Was there an update of another software which might be interfering with gpg?

Also important: Which system are you on on which version of Gpg4win or GnuPG are you using?