Hi @user5
sorry to heard that you are having problems.
For us, the next step is to reproduce the problem, so we can analyse the situation and develop and improvement.
So the question from the other discussion is interesting:
Do you know an easy way to create a profile path with such characters on a German or Englisch Windows 10/11 system?
Can you also give an example GNUPGHOME variable that you have used?
(Did you set it in a way that Kleopatra will see the variable at startup? This may need to be set in the system environment.)
Regards,
Bernhard