Error Retrieving Audit Log: Input/output error

Hi all,

We are recieving an error message when trying to encrypt some files, the error is “Error Retrieving Audit Log: Input/output error” and then Encryption Failed.

Can somebody help me figure out why we are receiving this error, I don’t understand much about the software for me to diagnose it so i thought this would be the best place to look. Please let me know what other information you need.

I have attached a screenshot.

Kleopatra screen.png

Hi Tek,

you are using Gpg4win version 2.3.0 I assume?
Does your problem appear always or only under some conditions?
If not always: When does it work and when does it fail? may have additional hints,
but it assumes familiarity on a deeper technical level.

Best Regards,